这句客服话术翻译成英文,可以参考以下几种表达(按正式程度划分):
1. 日常客服沟通(最自然、推荐):
"Hello, did you re-select and edit the address when you placed the new order?"
2. 更口语化/简短(适合在线聊天):
"Hi, just to confirm—did you re-enter or edit the address when you placed the new order?"
3. 偏正式(适合邮件):
"Hello, may I ask if you selected and edited the address again when you placed your new order?"
词汇说明:
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重新下单:placed the new order / placed your new order
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重新选择:re-select / select again
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编辑地址:edit the address